WARRANTY& SERVICE
Every Monarche timepiece is safeguarded by our commitment to excellence — from purchase to preservation.
Choose Your Level of Protection
2 Years
Included with every purchase. Covers manufacturing defects in materials and craftsmanship under normal use.
- Movement calibration
- Manufacturing defect coverage
- Water resistance verification
- Original parts replacement
5 Years
Comprehensive coverage for your investment. Extended protection that goes beyond the standard warranty period.
- Everything in Standard
- Annual service inspection
- Crystal & crown replacement
- Bracelet adjustment & refinishing
- Priority service queue
Unlimited
The ultimate peace of mind for discerning collectors. A lifetime commitment to preserving your timepiece.
- Everything in Extended
- Full movement overhaul every 5 years
- Complimentary polishing & refinishing
- Dedicated personal advisor
- Global service network access
- Loaner watch during service
How We Care for Your Timepiece
INITIAL ASSESSMENT
Our certified horologists perform a comprehensive diagnostic evaluation, examining every component of your timepiece.
COMPLETE DISASSEMBLY
The movement is carefully deconstructed, with each part cleaned ultrasonically and inspected under magnification.
EXPERT RESTORATION
Worn components are replaced with genuine parts. The movement is lubricated, reassembled and precision-regulated.
QUALITY CONTROL
48-hour timing test, water resistance verification, and final cosmetic inspection ensure perfection before return.
Expert Horological Services
FULL SERVICE
Complete movement overhaul with disassembly, cleaning, lubrication and timing adjustment.
POLISHING
Professional case and bracelet refinishing to restore the original factory luster.
WATER RESISTANCE
Gasket replacement and pressure testing to ensure your watch meets its rated depth.
AUTHENTICATION
Expert verification of movement serial numbers, dial, case, and all components.
BRACELET SERVICE
Link adjustment, clasp repair, pin replacement, and professional bracelet cleaning.
INSURANCE APPRAISAL
Certified valuation documents for insurance purposes with detailed condition assessment.
Need Assistance?
Our team of certified horologists is here to help. Whether you need a routine service or have questions about your warranty — we're just a message away.
RESPONSE WITHIN 24 HOURS · MON — SAT, 9:00 — 18:00 CET